Privacy Policy

This privacy policy sets out how Light Up North uses and protects any information that you give us when you use this website.

Access to the Light Up North website is conditional on your acceptance of the terms of this Privacy Statement. This Privacy Policy forms part of the Terms and Conditions and by using the site, you agree to comply with these terms. This Privacy Policy applies only to information collected through our site and not to information collected offline.

At Light Up North, we treat your privacy, and any Personal Information (as defined in the Privacy Act 1988) that you give to us, with the utmost care and respect. The following Privacy Policy explains the information we collect and what we use it for:

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

WHAT WE COLLECT

We may collect the following information:

·     Name

·     Contact information including email address

·     Demographic information such as postcode, preferences and interests

·     Other information relevant to customer surveys and/or offers.

WHAT WE DO WITH THE INFORMATION WE GATHER

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

·     We may use the information to improve our products and services.

·     We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

·     We may use the information to customise the website according to your interests.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

HOW WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

CONTROLLING YOUR PERSONAL INFORMATION

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please email us at support@lightupnorth.com as soon as possible. We will promptly correct any information found to be incorrect.